e-Packman had a product, a warehouse and ambitions — but without an active sales process growth was accidental. We came in with SDaaS and a field salesperson. In a year we acquired 3 key clients who filled the warehouse. Cooperation ongoing to this day.
e-Packman is a fulfillment centre for e-commerce — warehousing, packing, shipping to customers across Europe, returns and complaints handling. A good product, transparent pricing, a growing market. The company had clients, but growth was mainly driven by referrals and inbound enquiries.
To fill the warehouse and build a stable client base, they needed an active sales process. Systematic outreach to Polish e-commerce shops that could outsource their logistics. Not a one-off campaign, but a repeatable mechanism that works regardless of whether the owner has time for it.
We entered with an SDaaS model plus a dedicated salesperson — someone who called and ran email campaigns to Polish e-commerce businesses. The outsourced Sales Director managed the process; the salesperson executed it in the field.
We built a structured prospecting list of Polish e-commerce shops by category, revenue tier and logistics complexity — focusing on shops where the business case for fulfillment outsourcing was strongest.
Regular cadence: cold call, follow-up email, personalised proposal, site visit. For the key accounts, we arranged warehouse tours so prospects could see the operation directly.
Over the course of a year, we acquired 3 key clients who together filled the warehouse. For a company charging per occupied space and processed orders — that's a direct translation into revenue.
The project didn't end when the salesperson moved on. Cooperation continues to this day in the form of ongoing strategic consulting — supporting not just sales, but broader business decisions and growth directions. This is an example of how a short-term SE engagement evolves into a long-term partnership.